Director, Customer Account Manager

Company: dSb Recruitment Consultancy Ltd.
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Job Description:

We’re a fast-growing, creative communications agency working with ambitious brands across luxury jewellery, accessories and fashion. We’re looking for an experienced and strategic PR Account Director to lead client accounts, inspire teams, and drive high-impact campaigns. You’ll be the senior point of contact for key clients, responsible for shaping strategy, ensuring exceptional delivery, and identifying growth opportunities.

Lead and oversee multiple client accounts, ensuring high-quality delivery and results Develop and implement integrated PR strategies and campaigns Provide strategic counsel and handle high-level communications challenges Monitor campaign performance and report on KPIs and ROI

Proven experience in a PR agency at Senior Account Director / Account Director level Strong media relations and a deep understanding of the communications landscape Exceptional leadership and team management skills Strategic thinker with a commercial mindset Excellent communication and presentation skills Ability to manage multiple projects in a fast-paced environment

This role offers 1 to 2 days of remote working per week….

Posted: May 23rd, 2026