Member Experience & Sales Manager Location: Field-based / fully remote (UK), with travel to events and the central London office Benefits : 5% matched pension, free gym membership, Private Health Care, 25 days holiday + birthday off + bank holidays, discount platform
We’re partnering exclusively with ukactive to appoint a Member Experience & Sales Manager. 50 accounts in your patch, splitting your time roughly 60% new business / 40% retention. But you’ll still need a hunter mentality, commercial discipline, and the curiosity to build sector knowledge that earns you a seat at the table. Account Management & Retention Deliver value-led, consultative account management that protects retention across the book. Lead regional networking events, and represent ukactive at the major industry moments — PerformX, Elevate, FIBO — plus Strategic Partner Group events. Run the retention drumbeat: award entries, networks, webinars, newsletter touchpoints. Maintain an accurate pipeline and forecast in Salesforce, and use member data to inform sales-led decisions. Feed member insight into Research, Digital, EDI and Wellbeing workstreams — and signpost members to the right specialist inside ukactive when needed. 3+ years’ sales, business development or commercial experience, with a proven track record of hitting revenue targets.~ Strong account management credentials — the ability to grow and retain commercial relationships, not just open them.~ Detail-oriented and accountable, comfortable working with targets, forecasts and CRM data (Salesforce desirable).~ A genuine passion for health, fitness and wellbeing, and a working knowledge of the UK physical activity sector.
Join the trade body shaping the future of the UK’s physical activity sector — work that genuinely matters. Fully remote, with the choice to use the central London office for events and team days, and front-row access to PerformX, Elevate and FIBO. A consultative, value-led environment — you’ll be backed to do sales properly, not pushed to sell hard. 5% matched pension, free gym membership, Private Health Care, 25 days holiday plus birthday and bank holidays. Love Recruitment is the exclusive partner for this search….