Director, Customer Account Manager

Company: Amber Labs
Apply for the Director, Customer Account Manager
Location: London
Job Description:

About the Role As an Account Director at Amber Labs, you will play a pivotal role in growing our client base and deepening existing partnerships by connecting organisations with our Digital, Data, Cloud and AI transformation capabilities. At Amber Labs, we are a cutting edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly skilled cross functional consultants, analysts, and support staff.

Comfortable operating at pace, managing shifting priorities without losing focus or quality. A genuine interest in the technology landscape, particularly across Data, AI, Cloud and Digital. Grow Amber Labs’ presence within existing accounts by consistently delivering value and staying close to clients’ strategic priorities. Identify and develop new business opportunities across target sectors, building a healthy and diverse pipeline. Work closely with delivery teams to ensure seamless transitions from sale to execution, and that client expectations are met and exceeded. Contribute to Amber Labs’ market positioning, supporting case studies, thought leadership and sector specific go to market activity. Champion client success internally, ensuring the wider team understands what matters most to each account.

A background in technology consulting or professional services, with a track record of growing accounts and winning new business. Experience selling or delivering services across Digital, Data, Cloud or AI, ideally across more than one of these areas. Familiarity with both public and private sector environments. 25 days annual leave plus public holidays, so you can actually switch off~ Private medical insurance with Bupa~ Remote-first working with a base at Liverpool Street when you want it~ A personal training budget to invest in your growth, however that looks for you~ A very generous referral scheme, because the best people tend to know the best people~ Perkbox, giving you access to hundreds of perks and discounts across eating out, shopping, wellness, entertainment and more~ EV scheme after one year of service, supporting you in making the switch to electric~ Employer pension contributions~…

Posted: May 23rd, 2026