Overview of the Business Our client is a premium, high-quality food business with a strong reputation in the UK market, specialising in artisanal and speciality products. Supplying both retail and foodservice channels, the company operates across a portfolio of branded and Own Label ranges, with a focus on quality, provenance and long-term customer partnerships.
With continued growth across key accounts, the business is looking to strengthen its commercial team with a National Account Manager to drive performance across one of their most strategic customers.
This role is responsible for managing a key retail customer, with full accountability for delivering profitable growth across both branded and Own Label ranges. The account is established and also has a high growth potential so will need an ambitious individual looking to drive growth!
You will play a central role in developing customer relationships, leading commercial planning and ensuring delivery against volume, value and margin targets. Deliver against agreed targets for volume, revenue and commercial margin. Identify and manage risks and opportunities to ensure delivery of budget. Lead customer projects internally, ensuring delivery of both branded and Own Label propositions. Implement pricing strategies, including cost price increases, while maintaining strong customer relationships. Manage and resolve credit and debit claims in collaboration with Finance teams.
Experience within a Sales or Account Management role, ideally within food or FMCG. Strong commercial acumen with experience managing budgets and P&L performance. Ability to interpret data and translate into actionable commercial plans. Highly organised with strong project management capability. Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)….