eCommerce Manager eComplete Group Remote working – UK Based
eComplete is a specialist eCommerce growth agency working with founder-led DTC brands across beauty, wellness, nutrition, lifestyle, and homeware.
We don’t operate as a traditional agency, instead, we utilise our proprietary data platform, industry leading experience, and bespoke global infrastructure, to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.
The eCommerce Manager will be the day-to-day operator across a portfolio of retainer accounts. You’ll keep the trading rhythm running, coordinate channel specialists, prepare reporting, and act as a key contact for client teams. This is a hands-on role with broad exposure across every part of the eCommerce stack, with a clear development path into Head of eCommerce.
Day-to-day lead across a portfolio of retainer eCommerce clients; Act as key operational link between Head of eCommerce and specialist teams, ensuring delivery stays on track analyse performance across Shopify, BigCommerce, GA4, Klaviyo, Meta, and Google Ads Monitor daily/weekly performance, identifying risks, anomalies, and growth opportunities Support monthly reporting and QBRs with clear, insight-led analysis Coordinate cross-channel activity across CRM, paid media, SEO, CRO, and development teams Manage campaign and project delivery against client priorities, ensuring timelines and quality standards are met Conduct QA across creative, CRM campaigns, landing pages, and reporting before client delivery Support site updates, merchandising, and product launches across eCommerce platforms Build commercial understanding of client P&L, margins, and growth levers
2-4 years in eCommerce; agency-side or in a multi-brand DTC environment.~ Working knowledge of CRM (ideally Klaviyo), paid media basics, and SEO fundamentals.~ Strong with data and reporting: Highly organised, with a track record of running multiple accounts or projects in parallel.~ Genuinely curious about trading, growth, and how levers connect across channels.
Benefits & Package:
Remote and flexible working Holiday, and standard eComplete benefits (enhanced maternity/paternity leave, pension, 25 days holiday) Clear career development path Direct mentoring from senior operators across every channel and direct contact with eCommerce Director
This is a brilliant opportunity to have a direct impact on the growth of D2C brands, working within a talented team in an extremely exciting business….