Company Description Tickd is an innovative SaaS company revolutionizing the small business energy sector through its fully digital switching and energy account services. Known for our seamless white-label sign-up journeys tailored for third-party intermediaries (TPIs) and partners, we ensure that businesses experience energy management the way it should be. Our solutions simplify energy choices and enhance efficiency for small businesses looking for reliable services.
Sales Support Manager Location: Remote (within 1 hour of Birmingham) Salary: Salary: £30,000 FTE (full-time equivalent), pro rata based on hours worked We actively support flexible working and are happy to accommodate reduced hours within the school day. Role Overview We are looking for an experienced and detail-oriented Sales Support Manager with a background in Business Energy to support our sales function and ensure a seamless customer journey from quote to contract and beyond. This role plays a key part in maintaining operational efficiency, ensuring CRM accuracy, and delivering an excellent customer experience throughout the sales lifecycle.
Key Responsibilities Sales Administration Maintain and update data within the CRM platform Sales Team Support Collaborate with the sales team to ensure all deal data is accurate and up to date Provide administrative support to help progress deals efficiently Post-Sales Support Support a smooth transition from sales through to account management Experience working with CRM systems Experience in a sales support or operations role Flexible working hours to support work-life balance Fully remote working (within 1 hour of Birmingham) Opportunity to join a growing and ambitious business…