Senior Manager, Brand Experience

Company: Create Recruitment Specialists Ltd
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Senior Ecommerce Manager – Luxury Womenswear Fashion

An established international luxury Women’ s fashion brand, recognised for its modern design aesthetic and global customer base, is looking for a commercially focused Senior Ecommerce Manager to lead and grow its digital business. This is a high visibility role with direct impact on business performance. The ideal candidate will be collaborative, entrepreneurial, and enjoy working in a founder-led team environment.

You will take ownership of the ecommerce function across trading, optimisation, and digital performance within a fast-paced and entrepreneurial environment. You will focus on driving online growth while delivering a customer experience aligned with a luxury positioning. The role is full time office based. (Not hybrid)

Key Responsibilities

  • Own ecommerce KPIs including revenue, conversion rate, and average order value
  • Utilise Shopify, Google Analytics, and other reporting tools to monitor site performance and define actionable insights
  • Develop pricing, promotional, and markdown strategies to support both margin and inventory objectives
  • Partner closely with brand and creative teams to ensure content supports both commercial and brand goals
  • Lead weekly and monthly trading analysis, using performance data to identify growth opportunities and optimise trading decisions
  • Manage and continuously improve the Shopify ecommerce platform to deliver a seamless customer journey
  • Oversee product launches, category management, and onsite merchandising to maximise sell-through
  • Identify and implement CRO and UX enhancements to improve customer engagement and conversion
  • Manage external paid media and digital marketing agencies, ensuring strong ROI and performance delivery
  • Support and oversee junior ecommerce administration and operational tasks where required

About You

  • 4–7+ years’ experience within ecommerce, digital trading, or performance roles, ideally within fashion, luxury, or premium consumer brands
  • Proven experience driving ecommerce growth and improving online conversion performance
  • Strong hands-on experience with Shopify and ecommerce operations
  • Commercially driven with a solid understanding of digital trading, margins, and online growth levers
  • Confident managing and challenging external agencies to achieve performance targets
  • Highly analytical, proactive, and comfortable taking ownership
  • Thrives in agile, lean environments where both strategic thinking and hands-on execution are required

Posted: May 23rd, 2026