Key Account Manager – Major Supermarket Partnerships (UK‑Wide) Facilities Services | Full‑time | People‑first, relationship‑led role
If you’re at your best when you’re building long‑term relationships, solving problems before they become problems, and becoming the go‑to person for major retail clients, this could be a brilliant next step.
We’re supporting a leading facilities services provider as they continue to strengthen their partnerships with some of the UK’s biggest supermarket groups. They’re looking for a Key Account Manager who enjoys working with large, complex customers and knows how to balance commercial thinking with genuine, human connection.
Owning and developing relationships with national supermarket accounts across the UK Acting as the trusted point of contact for senior stakeholders — from store operations to regional leadership Spotting opportunities to improve service delivery, streamline processes, and add value Working closely with internal teams to ensure service levels are consistently high Leading account reviews, reporting on performance, and shaping long‑term account strategy Helping clients get the very best out of a large, well‑established service operation
This isn’t a role where you’re just “managing” an account — you’re shaping how these partnerships evolve.
Experience managing large retail or supermarket accounts (or similarly complex, multi‑site customers) A commercial mindset — you understand how to grow accounts in a way that feels right for the client You don’t need a facilities background — what matters most is your ability to build trust, influence, and deliver consistently.
You’ll work with some of the most recognisable supermarket brands in the UK You’ll have autonomy, trust, and the space to shape how these accounts run…