Senior Account Manager Location : London – Hybrid Ready to join London’s most creative full service digital agency? Be part of Influence Digital! Our work embraces everything from social media strategy to creative campaigns, paid media, influencer marketing, branding and production. We work with an exciting and broad roster of clients across music, entertainment, film, travel, brand and not-for-profit. We currently have a vacancy for a Senior Account Manager on our team, to be based at our Central London HQ (hybrid-working).
The Senior Account Manager we’re looking to recruit will play a key role on our client services team leading projects across entertainment, arts and culture and brand campaigns.
We are looking for an outstanding performer who can help us deliver best-in-class social strategies and drive stellar results for our clients. The Senior Account Manager will be a full-time member of our team, responsible for providing exceptional client services in planning and executing various projects and campaigns. The successful candidate will have 5+ years of experience in digital marketing whether at an agency, client-side or as a freelancer. Alongside the Account Directors and Management Team, you will support in overseeing the work of teams and resource planning, team management and client communications Working closely and collaboratively with our own account teams as well as clients across a range of accounts, creating and executing creative and innovative social strategies Working closely with the Account Directors, you will lead the implementation of effective ways of working for client accounts. This includes managing client communication, briefings, and overseeing the Accounts Team Building long-lasting relationship with clients, ensuring needs are being anticipated and met, feedback is being taken onboard by the team, and issues are escalated promptly. You will also work alongside the Account Director to identify opportunities for growth and development of your projects Your role will involve overseeing our output to ensure it aligns with client objectives and our ongoing strategies for the accounts You will oversee the reporting of our work back to clients, strategically articulating the results of our campaigns and content and drawing insights that can help us to make ongoing improvements to meet and exceed KPIs On projects where Influencer work is involved, you will take an active role in coordinating the activity including identifying, proposing, briefing and liaising with the creators and the clients to ensure the campaign needs are met You will line manage 1-2 junior members of the team, providing guidance and support regarding day-to-day service delivery, as well as nurturing and developing their skills and potential within the agency Working closely and collaboratively with members of the wider agency team, outside of designated accounts and projects and provide senior leadership support as needed Provide support on new business pitches and proposals 5+ years of experience running marketing activity across the key social and digital channels~ Track record of delivering successful campaigns and projects under their management~ Experience in managing various sizes of projects and multiple teams~ Experience working in entertainment, arts & culture and brand organisations would be considered an asset~ A commercial outlook and ability to identify opportunities for new business and/or upselling services to existing clients~ Experience in scoping, budgeting, contracting and financial management of projects~ Ability to be highly organised, working in a fast-paced environment and bring strong time management and project management skills to the team~ Hybrid work (combination of in-office and remote working) Access to our EAP platform Birthday Day off Training and Development plans Cycle to work scheme Office closed over the Christmas holidays Private Pension Sabbatical opportunity Dog friendly office Inclusion and Diversity At Influence Digital, we believe that the success of our mission requires diverse perspectives and backgrounds. We strongly encourage applications from everyone regardless of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. We are happy to discuss flexible and agile approaches to working for all our roles. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please let us know.
Job Type : Full-time. We also follow hybrid working practices…