About the Company This is a fantastic opportunity to join a leading full-service agency with over 35 years’ marketing and events experience. From planning and ideation to event management and delivery, Fusion is focused on brand awareness, creativity, engagement, reach and sales conversion.
We take pride in our company culture which is friendly, supportive and light-hearted, and we aren’t afraid of working hard to meet our deadlines. We offer attractive company benefits including up to 33 days holiday and an employee discounted vehicle scheme!
This is an associate level role within the client services team, working full-time 8:30am – 5:30pm, initially Mon – Fri in the office, converting to hybrid, following successful training and induction. Therefore you must be flexible to work from the office as required.
Manage the administration of the client account team being responsive to deadlines and proactive in the approach. Manage the communication and co-ordination of the designated Account Team with other Fusion departments (Catalyst – design studio/ Event Production/ Operations and Logistics etc.). Delivery of ad-hoc client account team requests (cascading information across the business). Assisting with national events where appropriate alongside the Client Account Manager and the Fusion Event Production Team. Assist the Client Account Manager with client hosting on large scale events. Assist Client Account Manager with preparation for presentations and internal departmental status meetings. Assist the Client Account Team with data analysis on key business objectives and KPI’s for internal stakeholder presentations. Assist with sourcing key visuals and hero assets from the above the line (ATL Advertising Team) for adaptation into multiple event print and digital formats. Provide exceptional customer service to the Client acting as a contact point when Client Account Manager is absent or out of office, including answering enquiries/ effectively handling queries and requests. Experience within a placement year as part of a degree would be desirable, or experience within a graduate scheme. Minimum of 18 months’ office experience. A proven background, interest or experience in aspects of marketing or event management. Preferably within event management / business management / marketing / digital. Excellent attention to detail and work to a high standard (including an eye for spelling, punctuation and copywriting/ proof reading). Adaptable to change with a flexible approach. Competent with Excel. Computer literate using Microsoft packages and file sharing platforms (Hightail, WeTransfer, Google Docs). Team player and keen to assist and support wherever you can. Full UK Driving Licence with no more than 6 penalty points. Some travel within the UK, including some occasional overnight stays (including a weekend) will be required to attend events….