Very Important Person needed for Icons VIP sales role VIP Club Sales Manager, Icons Shop Ltd Reporting to Sales Director Icons Shop Ltd is a globally recognized leader in signed sports memorabilia. Icons are rapidly expanding and want to hire a VIP Club Sales Manager to further drive sales to our wide range of High Net Worth customers through our new bespoke sales portal.
The opportunity is an exciting one as the business grows internationally and has many forthcoming events, such as the FIFA World Cup 2026, to make the most of, as well as licences with the likes of the UEFA Champions League, FC Barcelona, the Ballon d’Or and Leo Messi himself.
Account manager the day to day contacts with our VIP range of customers Work with the sales team and stock management systems to sell Icons unique range of items to our special customers With the content team, help manage the VIP sales Instagram account Inventory & Fulfillment Coordination Ensure accurate inventory levels across platforms. Liaise with logistics and warehouse teams to confirm order fulfillment and shipping timelines. Customer Support & Reputation Management Helping Customer Service on Trustpilot reviews and products logistics CRM experience
Analyze performance metrics Recommend pricing strategies, formats, exclusive items to improve sales performance. Work with marketing to promote key product launches and rare exclusives via email, social media, or website highlights Coordinate with photography and copywriting teams to enhance listing quality and brand consistency Work with the signings teams to create differentiated products that appeal to the HNW audience 3 years experience in e-commerce or agency sales operations~ Familiarity with content management systems and financial sales reporting~ Good analytical and presentation skills (Excel, Google Sheets, Powerpoint)~ Perfect written English~ Creative and ideas-led~ Languages a bonus~ Knowledge of the trading card market an asset
Full time~9am to 5pm working hours, 5 days a week~ International travel occasionally required to assist with signings, visit clients and attend conferences~5 weeks holiday~ Workplace pension~£30,000 per annum basic depending on experience with up to 20% more available on attributable commission and company wide KPIs.
London-based, with regular work from home options and occasional meetings in our Christchurch, Dorset operations centre …