Job Title: Account Manager (New Business – MSP) Location: Bristol – Hybrid working (2 days WFH)
An established and growing Managed Service Provider is looking to hire an experienced Account Manager with a strong background in the MSP space. This is a new‑business–led role, working with qualified leads generated by an internal SDR function, while also owning and developing accounts post‑sale. You’ll manage the full sales lifecycle, closing new MSP clients and building long‑term relationships, with responsibility for identifying upsell and cross‑sell opportunities across managed services, cloud, security, and project work. This role suits a commercially driven sales professional who understands the MSP market and enjoys both winning new business and growing existing accounts.
Own and progress qualified inbound leads through the full sales cycle Run discovery calls and client meetings to understand technical and commercial requirements Close new business opportunities and support successful client onboarding Act as the primary point of contact post‑sale, managing and developing accounts Build strong, long‑term relationships with senior stakeholders and decision‑makers Maintain accurate pipeline, forecasts, and activity in the CRM Background in Account Management and/or New Business B2B sales Experience selling IT services (managed support, cloud, security, infrastructure, or projects) Confident managing the full sales cycle from qualified lead to close Consultative sales approach with the ability to speak credibly about IT solutions Experience using CRM systems and sales tools
Competitive basic salary (up to £45,000)~ Car allowance~ Clear progression into senior account management roles~ Ongoing sales training and MSP‑focused development~ Flexible hybrid working~ Enhanced pension~26 days annual leave (increasing with service) + bank holidays~ Buy and sell holiday scheme~ Private healthcare
All applicants must have the right to work in the UK and a full UK driving licence….