About 67 Degrees 67 Degrees is a dynamic and forward-thinking organisation within the automotive technology industry. We are passionate about delivering innovative solutions that help businesses operate more efficiently and effectively within the sector. Following continued year-on-year growth, we are entering an exciting new phase focused on expanding our reach, enhancing our offering and developing next-generation products and services.
As part of this journey, we have recently moved into our new private headquarters at Brighton City Airport in Shoreham. This exciting milestone reflects the continued growth and ambition of the business, providing a bespoke, modern workspace designed to encourage collaboration, innovation and high performance.
The Sales Account Manager role sits within the Sales team and reports directly to the Head of Sales. You will represent a portfolio of assigned customers, building strong relationships and enabling account growth through a deep understanding of the industry and each customer’s needs. You will act as a trusted commercial partner, identifying opportunities for value add, expansion and retention while ensuring customers continue to receive a high quality experience.
Alongside account management responsibilities, you will also be involved in new business activity, identifying and progressing opportunities that support the wider growth of the business. This may include prospecting, supporting discovery conversations, and converting opportunities into long term customers.
Travel may be required to visit customers, attend meetings or represent the business at industry events.
This role is ideal for someone who enjoys owning the full customer journey, from first conversation through to long term partnership and growth.
Managing and developing a portfolio of assigned customer accounts, acting as the primary point of contact Building strong long term customer relationships through regular communication and strategic engagement Driving account growth through value add and staircase selling opportunities Leading and delivering Quarterly Business Reviews for key customers, presenting insights, performance and recommendations Managing renewals and retention activity to support recurring revenue and long term customer value Initiating outbound contact with prospective customers via phone, email and social channels Booking, leading and supporting discovery meetings with prospects and existing customers Building and maintaining a strong and accurate sales pipeline Working closely with Client Services, Product and Operations teams to ensure smooth delivery and high customer satisfaction Maintaining accurate records of activity, pipeline and forecasts within CRM systems Providing regular reporting to the Head of Sales on account performance, risks and growth opportunities Travelling to customer sites and meetings as required to support relationship building and growth
Minimum 3 years experience in a sales, account management or commercially focused customer facing role Experience managing customer relationships alongside new business or upsell activity Strong communication and relationship building skills Organised and proactive, with the ability to manage multiple accounts and opportunities Comfortable working collaboratively across sales, service and delivery teams Confident using CRM systems to manage pipeline and customer data Willingness to travel as required and represent the business professionally
Experience within SaaS, digital or automotive related industries Familiarity with consultative or solution led sales approaches Experience managing renewals, retention and account expansion Track record of growing account value and long term customer relationships
67 Degrees is a specialist automotive digital agency with a reputation for doing things properly. Competitive salary~ Flexible working arrangements, with a primarily office-based setup~25 days annual leave (plus bank holidays), increasing with length of service~ Your birthday off~ Modern office workspace at Brighton City Airport with dedicated parking~ Office snacks and drinks~ This role is primarily office-based at our Shoreham-by-Sea headquarters in West Sussex, with flexible working available. Due to our office location, please note the following:
Applicants must be able to drive and hold a valid UK driving licence A dedicated on-site parking space is included as part of the role
As a creative agency with a desire to nurture the talent in our business, we’re committed to in-person collaboration and expect team members to attend the office minimum 3 days per week….