A leading food manufacturing business within the chilled produce sector is seeking an experienced Technical Account Manager to join their Technical team supporting multiple UK sites.
This is an excellent opportunity for a customer-focused technical professional with strong experience in chilled food manufacturing, food safety, and retailer relationship management.
Reporting to the Technical Director, the successful candidate will manage key customer technical accounts with responsibility for food safety, quality standards, complaint management, and technical improvement initiatives across the business.
The position requires close collaboration with customers, operational teams, and regulatory bodies to ensure technical excellence and continuous improvement throughout the supply chain.
Lead complaint investigations and corrective action processes
* Support customer, accreditation, and regulatory audits
* Collaborate cross-functionally to drive food safety and quality standards
* Act as the technical voice of the customer during projects and change initiatives
* Experience within a customer-facing technical role in the food industry
* Proven people management capability
* Strong organisational, communication, and stakeholder management skills
* Passionate about food safety and quality
*…