Envertiz Consultancy is a specialist healthcare recruitment agency supporting care providers across the UK. We work closely with care homes, NHS Trusts, and independent providers to source and place high-quality nursing and care professionals. Our client relationships are central to our success, and we pride ourselves on delivering a responsive, personalised service.
The Client Account Manager is responsible for managing and growing a portfolio of client accounts within the healthcare and social care sector. This is a key commercial and relationship-focused role, acting as the primary point of contact for clients, ensuring high levels of satisfaction, and driving revenue through successful candidate placements. Manage a portfolio of client accounts across care homes, NHS Trusts, and healthcare providers, serving as the main point of contact for all recruitment needs Build and maintain strong, long-term relationships with clients through regular communication, visits, and service reviews Proactively identify and develop new business opportunities within existing accounts and through referrals Support and manage placements under specialist schemes including the Displaced Workers Scheme and other sector-specific initiatives Monitor placement activity, track commission-eligible placements, and maintain accurate records in the CRM system Liaise with internal teams (compliance, payroll, operations) to ensure smooth delivery for clients Prepare regular account reports and contribute to management updates as required Ensure all client activity is conducted in accordance with company policies, UKVI sponsor licence obligations, and relevant employment legislation
Proven experience in account management, client services, or recruitment — ideally within healthcare or staffing Strong interpersonal and relationship-building skills with the ability to manage multiple client accounts simultaneously Commercial awareness with an understanding of revenue targets and commission structures Proficient in Microsoft Office and CRM/database tools, previous experience using Zoho CRM is a plus…