Senior Account Manager Location: Birmingham / Hybrid An established UK IT distributor is seeking an experienced Senior Account Manager to lead and grow a portfolio of high-value reseller partners. This is a strategic role with full ownership of key accounts, focusing on long-term revenue growth, share-of-wallet expansion, and account reactivation. You will operate as a trusted advisor to your partners, leveraging strong commercial insight, vendor expertise, and internal collaboration to deliver sustainable growth across hardware and services.
Identify and execute growth opportunities through detailed account planning and share-of-wallet analysis Position and champion the full product and services portfolio to deliver multi-solution outcomes Maintain advanced vendor and market knowledge to support consultative, value-led selling Provide detailed weekly pipeline and performance reporting to senior stakeholders Ensure consistent and high-quality CRM usage, with real-time updates on all activity Oversee complex quote management, balancing speed, accuracy, and profitability Manage the end-to-end sales lifecycle, ensuring orders are delivered. Lead structured engagement including QBRs, strategic planning sessions, and face-to-face reviews Act as a senior point of contact for escalations, issue resolution, and commercial discussions Collaborate closely with internal sales, purchasing, support, and finance teams Proactively communicate vendor promotions, strategic initiatives, and market opportunities
Significant experience in IT account management or internal sales within distribution or the reseller channel Proven track record of managing and growing high-value or strategic accounts Strong commercial acumen with consistent achievement of revenue or GP targets Deep understanding of IT hardware and services Excellent communication, negotiation, and relationship-building skills Highly organised, with the ability to manage multiple priorities and long sales cycles Advanced CRM proficiency and data-driven approach to account management Experience contributing to sales strategy or mentoring junior team members Comfortable working in a performance-driven, fast-paced environment
Confident senior stakeholder manager Hybrid working model Competitive salary with performance-based incentives Ownership of strategic accounts with clear growth potential Collaborative, professional sales culture with scope for progression
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