General Manager – Leisure Centre
West London
Full-Time | Permanent
Salary: £55,000 per annum
We are currently recruiting for an experienced General Manager to lead a busy leisure facility in West London. This is an exciting opportunity for a driven and commercially minded individual with a strong background in leisure, fitness, hospitality, or multi-site operations.
The successful candidate will take full responsibility for the day-to-day operation of the centre, ensuring exceptional customer service, strong financial performance, and high operational standards across all departments.
Key Responsibilities:
• Lead and develop a high-performing management team and wider staff team
• Drive commercial performance, profitability, and customer satisfaction
• Oversee all operational aspects of the centre, ensuring smooth day-to-day delivery
• Manage budgets, financial planning, and performance reporting
• Ensure full compliance with health & safety legislation and operational procedures
• Develop staffing, recruitment, training, and succession planning strategies
• Build strong relationships with customers, stakeholders, and the local community
• Maintain high standards of service delivery across all areas of the business
• Support continuous improvement initiatives and drive positive change within the operation
About You:
• Significant management experience within the leisure, hospitality, or fitness sector
• Strong leadership and people management skills
• Commercially aware with experience managing budgets and KPIs
• Excellent communication and stakeholder management abilities
• Strong understanding of health & safety compliance and operational best practice
• A proactive, solutions-focused mindset with a hands-on management approach
• Passionate about delivering excellent customer experiences and leading successful teams
Desirable Qualifications (training can be provided):
• First Aid at Work
• Pool Plant Operator
• Health & Safety qualification
This is a fantastic opportunity for an ambitious manager looking to take ownership of a well-established leisure operation and make a real impact.
For a confidential conversation and further information, please apply today.
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