Would you like to join a luxury house where you’ll play a key role in shaping the customer experience across owned channels?
As the Content Manager, you will be responsible for planning, creating, and optimising engaging brand content designed to drive brand awareness, customer engagement, loyalty, and commercial growth across digital touchpoints.
The Role:
- Own and develop the content strategy across all owned channels, including ecommerce, CRM, social media, app, and editorial platforms.
- Build and manage integrated content calendars aligned to product launches, campaigns, seasonal moments, and commercial priorities.
- Partner closely with ecommerce, CRM, social, merchandising, creative, and brand teams to deliver cohesive customer journeys.
- Lead content planning and execution for new product launches, promotional campaigns, and brand moments.
- Drive engagement and conversion through high-performing content across acquisition and retention channels.
- Analyse performance metrics and customer insights to optimise content effectiveness and channel performance.
- Ensure brand consistency across all owned touchpoints, maintaining tone of voice and visual identity.
- Work with internal stakeholders, external agencies, creators, and freelancers to deliver best-in-class content.
About You:
- 4 years plus experience in content marketing, either from a brand-side or agency environment.
- Strong understanding of e-commerce, CRM, social media, and digital customer journeys.
- Experience developing and managing integrated content calendars and multi-channel campaigns.
- Strong understanding of acquisition, engagement, retention, and conversion metrics.
- Experience working cross-functionally with brand, ecommerce, creative, social, and merchandising teams.
- Confident using data and insights to inform strategy and optimise performance.
- Experience within a fashion, luxury, lifestyle, or brand would be highly advantageous.
If the role and responsibilities sound like a good fit for you, then I’d love to speak to you!
Find out more about our available opportunities or how we can help you further your career – contact us today.
Email: Shelley.burnand@advocate-group.co.uk
Phone: 07537163606
We look forward to your application for this exciting opportunity.
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
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