Chief Customer Officer

Company: FIND | Creating Futures
Apply for the Chief Customer Officer
Location: London
Job Description:

Location: UK Based | Significant UK travel

An executive commercial leader from a technology consulting, workforce transformation, enterprise learning, hire‑train‑deploy or technology staffing background with deep experience operating within Banking and Financial Services clients.

You’ve built and grew strategic enterprise accounts, led high‑performing commercial/customer organisations and are comfortable operating at C‑suite level within sophisticated global banking environments.

This is not a traditional sales leadership role.

The business already has deep relationships across global banking clients and now requires a commercially elite operator capable of unlocking significantly greater strategic revenue from existing enterprise accounts.

The organisation delivers technology training, workforce transformation, digital capability, early careers programmes and consulting‑style solutions into some of the world’s largest financial institutions.

The successful individual will lead and scale the commercial customer organisation responsible for:

  • Strategic account growth
  • Enterprise relationship management
  • Customer success strategy

You will operate directly with:

  • CTOs
  • Heads of Technology
  • Global Banking leadership teams

This role requires someone capable of operating in sophisticated enterprise environments where relationship depth, strategic thinking and consultative commercial leadership are critical.

  • Experience within technology consulting, technology training, workforce transformation, staffing, hire‑train‑deploy, graduate solutions or enterprise services
  • Experience growing large strategic accounts (£1m+ relationships)
  • Strong executive presence with experience influencing C‑suite stakeholders
  • Background within technology services, technology products or technology skills environments
  • Experience leading high‑performing commercial, customer success or strategic account teams

The Opportunity:

  • Existing enterprise client base
  • Scaling business with ambitious growth plans
  • Executive‑level influence internally and externally
  • Opportunity to shape the future commercial strategy of the organisation

This is a rare opportunity to join a business at a genuine scale‑up inflection point with strong market credibility, exceptional banking relationships and significant growth ambition.

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Posted: May 24th, 2026