Head of Customer Operations & Growth

smart.co is seeking a dynamic Director to execute our operational growth strategy and manage day-to-day customer operations. This role focuses on transforming the operating model using technology to improve service experience and efficiency.

Responsibilities include leading operational initiatives, improving customer engagement through cross-sell strategies, and overseeing the delivery of scalable service propositions. The ideal candidate will have a strong background in fintech and proven leadership skills.

Join us at smart.co and be part of our mission to transform financial wellbeing.

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