Store Manager – 40 Hours – Sweaty Betty – Wimbledon
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with a strong presence in nearly 200 countries. We work to advance our portfolio of brands, including Sweaty Betty, through empowerment, engagement, and inspiration of our consumers.
Key Responsibilities
- Serve as a role model by motivating and engaging the team to live brand values, promote an inclusive and positive workplace, and celebrate successes.
- Take ownership of all sales and profit results, manage cost and P&L, including payroll, sales, and KPIs.
- Deliver outstanding service to all customers, modeling outstanding behaviors for the team.
- Communicate efficiently on the floor and behind the scenes, developing relationships across the business, with customers, and community partners.
- Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards, and procedures—including security, health & safety, and stock management—are communicated, understood, and implemented.
- Identify innovative methods to boost customer loyalty and raise the brand locally within the community.
- Partner with the wider business to ensure prompt stock placement and take responsibility for the smooth running of the store.
- Lead change management in store, engaging the team to adopt new ways of working within the brand.
- Create memorable customer experiences through authentic service.
Knowledge, Skills, and Abilities Required
- Experience in a management role in a fast‑paced, client‑focused retail environment.
- Commercial mindset with a proven sales background and experience setting and delivering store KPIs.
- Flexible and adaptable; comfortable working in a fast‑paced environment.
- Flexible schedule and availability for mornings, evenings, weekends, and holidays.
- Passion for Sweaty Betty brands and lifestyle.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency with POS systems.
- Budget management experience, including payroll and expenses.
- Exceptional customer service and team‑management skills, with a record of developing others.
- Aware of market trends in the retail industry.
Working Conditions
- Retail environment.
EEO and Eligibility
- Performing duties consistent with Company’s AAP/EEO goals and policies.
- High school diploma or equivalent.
Benefits
- Generous clothing allowance.
- Seasonal allowance for Sweaty Betty uniform.
- Excellent training and development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (prorated if working part‑time).
- Refer‑a‑Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust—advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
- Wolverine Worldwide discount.
- Enhanced family leave policy.
- People pension.
Location
Wimbledon, England, United Kingdom of Great Britain and Northern Ireland
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