An amazing opportunity has arisen for a dedicated Registered Manager: Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives.
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support.
Key Responsibilities
- Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
- Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GPs
- Lead on safeguarding, incidents, complaints, and quality assurance monitoring
- Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
- Drive a culture of safe, effective, and person-centred care across the service
- Maintain oversight of audits, care standards, and ensure inspection readiness
- Monitor service performance, identifying risks and implementing improvements
- Ensure robust governance frameworks are embedded
- Provide leadership and strategic direction to the wider management team
- Report writing including governance and data updates
Desired Skills and Experience
- Strong working knowledge of CQC regulations, inspections, and quality frameworks
- Demonstrated ability to lead large teams and services at scale
- Confident in managing safeguarding, complaints, and risk
- Strong leadership presence with the ability to influence and develop teams
- Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health and Social Care or working towards this and proven experience as a Registered Manager within Homecare.
Compensation and Benefits
Successful Registered Manager will receive an excellent salary up to GBP 70,000 per annum DOE. This exciting position is a permanent full-time role working Monday to Friday from 8:30am – 5:00pm.
- 33 days Annual Leave (Including bank Holidays)
- Working with a well-established and hard-working team
- DBS Certificate paid for
- Contributory Pension Scheme
- Annual Salary Review
- Discretionary annual bonus
- Comprehensive Induction Programme
- Refer a Friend Scheme rewarding up to GBP 500 for every person you refer.
- Team Appreciation Days and company events
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