The Solutions Executive – Microsoft will drive growth and build upon the rapidly growing Microsoft practice. This role will help customers understand the value of Microsoft practice and acquire new Microsoft logos/business for the company. You will coordinate a team of sales/technical resources, build key relationships with internal sellers, leadership, and C‑level executives, and showcase the company’s Microsoft practice advancement and innovation to assist customers with solving for business outcomes.
This role is responsible for generating and driving pipeline by understanding customer needs and positioning company solutions, developing strategic C‑level relationships, and implementing go‑to‑market strategies with AWS or Microsoft technologies. It enhances the cloud acumen of sales teams, partners with sales leadership to execute acquisition strategies, guides customers through governance best practices, and collaborates to deliver long‑term value through cloud management and services.
Role Description
- Grow the existing customer base for Microsoft, increasing both revenue and gross margin.
- Establish and develop strategic C‑level relationships and go‑to‑market strategies to help customers transform their enterprises through Microsoft technologies and the value of SHI’s Cloud and MSP Practice.
- Develop, test, refine, and scale sales strategies for adoption of Microsoft.
- Continuously educate the team on core Microsoft products, programs, and operations.
- Provide a simplified billing experience for customers in a multi‑cloud world.
- Assist customers in navigating the onboarding process to the company’s Cloud and MSP Practice.
- Guide customers through foundational governance best practices to enable successful and scalable cloud adoption.
- Improve the cloud acumen of SHI field/inside sales teams by partnering with regional and district managers and working closely with technical resources in your assigned region.
- Provide feedback to SHI delivery teams and Microsoft teams to ensure future offerings align with customer needs and use cases.
- Collaborate with company sellers and customers to navigate Microsoft programs for funding.
- Strategically partner with company sales leadership and account executives to execute the Microsoft acquisition strategy.
- Generate, identify, and drive pipeline by understanding customer needs and positioning relevance to company solutions and services.
- Develop close relationships with company sellers, internal resources, and leadership.
- Work collaboratively with company Microsoft and service partners to deliver long‑term value to customers.
- Report, forecast, and track sales activity in respective regions to ensure Microsoft‑based activities and opportunities continue to progress.
- Manage pipeline, customer success metrics, and tracking to key results in CRM.
- Present the company value around Microsoft management and services at customer events and travel to market.
Behaviors and Competencies
- Adaptability: Adjusts to changes in the work environment, manages multiple tasks, and effectively handles uncertainty.
- Communication: Communicates complex ideas effectively and adapts communication style to the audience.
- Negotiation: Identifies opportunities for compromise, proposes solutions, and influences outcomes without explicit instructions.
- Business Development: Identifies potential business opportunities, proposes growth strategies, and takes action without explicit instructions.
- Relationship Building: Identifies opportunities for collaboration, proposes effective communication strategies, and builds relationships without explicit instructions.
- Listening: Recognizes underlying messages and non‑verbal cues in communication, responding appropriately to both explicit and implicit information.
- Problem‑Solving: Identifies problems, proposes solutions, and resolves issues without explicit instructions.
- Presenting: Prepares and delivers presentations, addressing key points and responding to questions with clarity.
Skill Level Requirements
- Intermediate proficiency in Word, Excel, PowerPoint, and Outlook.
- Intermediate proficiency in using Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle.
Other Requirements
- Completed bachelor’s degree or relevant work experience required.
- 2–4 years of experience in an inside sales/outside sales role.
- 2–4 years of experience working with cloud concepts (Cloud, DevOps, CI/CD, Core & Micro Services within AWS) preferred.
- Ability to travel 20%.
- Advanced certification such as AWS Cloud Practitioner or MCP Certification required within the first 60 days of SHI employment.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.
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