Release Manager

We have an exciting opportunity for a Release Manager to join the Light & Wonder Spark team! In this role, you’ll lead and manage 100+ game releases across 20+ jurisdictions, collaborating closely with both technical and non-technical teams. This role requires a strong communicator adept at managing diverse stakeholders and capable of driving game releases to successful delivery within challenging timelines.

Responsibilities

• Release Process Automation & Optimization: Drive design and implementation of automation and AI-assisted workflows to enhance release readiness, streamline ticket creation, synchronize roadmaps across platforms, and automate configuration tasks improving efficiency, accuracy, and scalability across all game releases.
• Game compliance Coordination: Collaborate with compliance teams to manage game submissions on time and track the game certification process, ensuring timely completion or elevating risks or issues. Collaborate with GLI as needed to address certification timelines or facilitate expediting of games.
• Game Readiness and Quality Assurance: Verify all checkpoints and milestones for game readiness, ensuring all deliverables meet internal and external quality standards prior to release. Prepare game release documentation and ensure all required assets are available for operators. Identify, track, and elevate risks or issues that may impact target launch dates, proactively resolving roadblocks.
• Roadmap Coordination: Maintain and update Monday.com roadmaps and other tracking tools, ensuring complete transparency and alignment on release timelines across teams. Own and manage tools used for setting enablement dates for games, ensuring accurate and consistent scheduling processes.
• Post-Launch Support: Coordinate and facilitate resolution of any post-launch issues reported, ensuring timely communication with stakeholders and driving corrective actions. Conduct retrospectives when critical issues arise to capture learnings and implement necessary improvements.
• Stakeholder Communication: Serve as key point of contact for game releases, ensuring effective communication of deadlines, risks, and project status updates. Foster collaborative relationships with the various stakeholders to drive alignment and achieve objectives.
• Process Improvements: Work collaboratively with team members to drive and execute improvements to the process and tooling used to manage game releases.
• Release Documentation: Document step-by-step process to release games across each jurisdiction and ensure ownership, transparency and traceability.

Essential Skills

• Exceptional multitasking and prioritization skills with a proven ability to manage multiple projects simultaneously while maintaining high-quality outcomes.
• Strong organizational skills with an emphasis on attention to detail, accuracy, and professionalism.
• Effective stakeholder management, demonstrating the ability to manage expectations and foster trust with diverse teams.
• Adaptable and proactive, with the ability to navigate complex, fast-paced environments and propose innovative solutions.
• Experience working in a regulated online environment, with a clear understanding of certification and compliance standards.

Desirable Skills

• Knowledge of the gambling industry, particularly within the Casino sector.
• Familiarity with project management tools such as Jira, Confluence and Monday.com.

Benefits

• Competitive benefits with an open and supportive environment as well as a modern and exciting workplace.
• The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as the business continues to develop and grow.
• Exciting projects with opportunities for creating positive change to our game engineering ecosystem.
• Stunning work location and flexible working arrangements.
• Guidance and development skills to progress quickly and enhance your career.

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