AI-Forward Product Manager — Director, AI Transformation Office
We are looking for a hands‑on, AI‑forward Product Manager to drive day‑to‑day product execution within BNY’s centralized AI Transformation Office, serving Markets and Execution lines of business.
This role is distinct from a traditional BAU product manager. An AI‑forward Product Manager actively shapes how AI capabilities are applied—understanding model behavior, evaluating agentic workflow design, and identifying where LLMs create genuine product value versus where they introduce risk. The role sits at the intersection of business, data, and AI engineering, requiring fluency across all three domains.
Responsibilities
- Own end‑to‑end product delivery for assigned AI initiatives—from use case definition through to deployment and iteration
- Work hands‑on with LOB stakeholders and engineering to define requirements, validate AI outputs, and ensure solutions are fit for purpose
- Contribute to backlog prioritization and sprint planning alongside Product Owners and engineering leads
- Evaluate and document AI model behavior, edge cases, and failure modes as part of the product definition process
- Support consistent governance and delivery standards across the AI Transformation Office
Required Skills
- Working knowledge of LLMs, prompt engineering, and agentic workflow design—enough to have an informed technical conversation with engineers
- Experience translating complex business requirements into structured AI product specs
- Proficiency with AI‑native productivity tools across research, documentation, and workflow management
- Strong communication and stakeholder engagement skills across business and technology teams
Preferred Skills
- Experience with workflow automation platforms or agentic frameworks
- Familiarity with RAG pipelines, vector databases, or LLM evaluation approaches
- Financial services background—Markets, Execution, or related domains
- Agile delivery experience in a fast‑paced, innovation‑focused environment
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey, focus on your health, foster your personal resilience, and help you reach your financial goals as a valued member of our team. Generous paid leaves—including paid volunteer time—support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer—Underrepresented racial and ethnic groups, Females, Individuals with Disabilities, Protected Veterans.
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