eCommerce Sales Executive

Central Employment are looking to recruit an eCommerce Sales Executive, to join a fast growing Newcastle based manufacturing and distribution clients. This role will oversee all the ecommerce sites they operate on, which is a major increasing sales area for there online trade arm.

The eCommerce Sales Executive will ensure sales are despatched on time (from stock or from a supplier), communicated with the customer to ensure orders received and all orders across all sites invoiced at a profit.

Key Responsibilities:-

• Oversee incoming orders, ensuring timely processing and dispatch.
• Coordinate stock availability and supplier lead times to meet delivery commitments.
• Build and maintain strong relationships with ecommerce customers and suppliers
• Serve as the primary contact for queries, updates, and issue resolution.
• Monitor and maintain accurate price levels across platforms.
• Ensure all orders meet profitability targets before processing.
• Raise and manage purchase orders (POs) when required.
• Liaise with suppliers and internal teams to ensure smooth workflow.
• Track order performance and identify areas for improvement.
• Provide regular updates to management on account health and profitability.

Skills & Experience Required:

• Previous experience in ecommerce account management or a similar role.
• Strong understanding of order processing and supply chain coordination.
• Excellent attention to detail and ability to manage multiple priorities.
• Proficient in MS Office and ecommerce platforms
• Strong communication and relationship-building skills.

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