Traffic Officer

Employer: University Hospitals Sussex NHS Foundation Trust – Royal Sussex County Hospital, Brighton.Salary: £25,272 per annum (pro rata).Closing date: 02/06/2026 23:59.

Job overview

Support the provision of a safe & secure environment across University Hospitals Sussex NHS Foundation Trust sites, including Royal Alexandra Children’s Hospital & Louisa Martindale Building. Manage traffic flows and car parking across Trust sites, provide advice & support to staff, patients & visitors regarding parking arrangements, and maximise revenue collection from Car Parking facilities.

Main duties of the job

• Manage traffic flow and access/egress of vehicles into Trust car parks and access roads in line with the Trust Traffic Management & Car Parking Policy.
• Undertake cash collection and reconciliations.
• Conduct daily checks and maintain car parking facilities & equipment (barriers, ticket & payment machines).
• Issue enforcement notices in line with Trust policy.
• Perform regular foot patrols of hospital car parks and access roads.
• Provide traffic support during emergency incidents on Trust premises.
• Monitor CCTV footage.
• Maintain equipment (radio communications, body‑worn cameras, etc.).
• Avoid loss of property belonging to the Trust, its staff, patients and visitors.
• Carry out any other duties as directed by the Group Head of Security or authorised representative.
• Work within Trust policies and procedures related to risk, health and safety.

Detailed job description and main responsibilities

• Deal sensitively and empathetically with individuals seeking assistance with parking or navigating the hospital site.
• Communicate by telephone, intercom and face‑to‑face with staff, visitors, patients and external agencies.
• Ensure effective communication between all internal and external agencies.
• Maintain comprehensive records of traffic activity or incidents in accordance with relevant legislation and Security Department Standard Operating Procedures.
• Participate in appropriate training and learning opportunities to improve skills and knowledge.
• Carry out any other reasonable duties as delegated or requested by the manager or supervisor.
• Complete required statutory, mandatory and job‑related training.

Qualifications and Experience

• No qualifications required.
• Training will be provided.
• Basic literacy and numeracy skills.
• SIA Door Supervisor Licence.
• Experience of traffic management / car parking.
• Experience of using radios.

Skills

• Proficient use of ICT.
• Aware of competing priorities between income generation from car parking and sensitivities of working in a healthcare environment.
• Responsive to planned and unplanned activity, including emergency situations.
• Analytical skills – ability to analyse information and make sound judgments.

People Management and Development

• Experience communicating complex or contentious information to staff and others at all levels, both internally and externally.

Specific Requirements

• Honesty and integrity.
• Full UK Manual Category B driving licence (car).

Equality, diversity and inclusion

• Evidence of personal development to improve understanding of equalities issues.
• Evidence of championing diversity in previous roles (as appropriate).

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