Cyber Operations Senior Engineer

Company: Softcat
Apply for the Cyber Operations Senior Engineer
Location: Manchester
Job Description:

Senior Engineer, Cyber Operations

We are seeking a Senior Engineer to join our Cyber Operations team and deliver the engineering strategy defined by the Cyber Operations Manager.

Responsibilities

  • Work with customers and internal stakeholders to identify development and improvement opportunities, continually evaluating cyber practices and capabilities.
  • Provide on‑call support as part of a continuous on‑call rota.
  • Design and develop security tooling, automation, best practice and efficiency across platforms and surrounding technical practices.
  • Deliver end‑to‑end SIEM/Sentinel engineering by onboarding customers, configuring data connectors, integrations, KQL, automation, dashboards and reporting.
  • Drive continual tuning, enrichment and optimisation across Sentinel and align with other SIEM tools.

Qualifications

  • Knowledge and understanding of incident response frameworks such as NIST CSF, SOC 2 or equivalent.
  • Knowledge and understanding of information security architecture and IT security policies relevant to logging (secure transport, retention, privacy by design).
  • Organised with strong communication skills, able to translate and deliver technical information to non‑technical audiences.
  • Customer‑focused and proactive in resolving technical issues and challenges.
  • Prior experience working within a Managed Service Provider or MSSP organization (or a similar role outside a SOC).
  • Experience with other SIEM and related information security management platforms desirable, such as AlienVault, Elastic, EDR/MDR tools, or vulnerability management platforms.
  • Demonstrable knowledge of SIEM data modelling, event normalization, and enrichment strategies.
  • Ability to perform requirements analysis and use‑case modelling to define logging and integration needs for new and evolving services.
  • Strong experience working with KQL, ADX, data connectors, GitHub and other components of Microsoft Sentinel.

Benefits & Working Flexibility

  • Hybrid working – 2 days in the office and 3 days working from home.
  • Flexible hours – flex your start and finish times during the day.
  • Support for school pick‑up and drop‑offs.

We provide support and adjustments for applicants with disabilities or neurodiversity. Any information you share on your application will be treated in confidence.

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Posted: May 24th, 2026