Delivery Manager – London Westfield (N117374)
Job ID: N117374
Team: Retail
Location: London
Contract Type: Permanent
Schedule: Full time
Salary: from £27,456
Posting Date: 21/05/2026
Application Deadline: 11/06/2026
To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching and motivating a high‑performing team will be crucial to your success. Flexible working options are available.
Responsibilities
- Manage a team to deliver outstanding stock processing and stockroom organisation in an environment that is commercial, operationally efficient, safe and meets performance targets.
- Demonstrate a hands‑on approach for all operational activities by working alongside the team, supporting the sales floors and store management when needed.
- Create an atmosphere that supports, motivates and inspires your team to perform at their best.
- Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems – driving the highest stockroom and stock processing standards.
- Always strive to ensure our beautifully presented stock is available to customers as soon as possible.
About You
- You are passionate about our customers, our people and our products, inspiring and motivating others and creating a great working atmosphere and team spirit.
- You are a team player who works best in a results‑driven, fast‑paced and challenging environment, quickly adapting to change and bringing the team on board with new objectives.
- You are a great communicator who can work naturally with people at all levels, staying calm and approachable even under pressure.
- You can problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to advance the business.
- You are confident when dealing with people issues.
- You are an effective multi‑tasker who can plan, organise and prioritise your workload.
- Experience working to productivity‑related performance targets is desirable but not essential.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not considered for sponsorship under the Skilled Worker route; candidates are encouraged to ensure they have their own right to work options.
Benefits
- Fantastic rewards for doing a great job and achieving excellent results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes for work (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial wellbeing support – save, track and enhance your financial health.
- Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store.
- Support networks – access to network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
Shift Schedule
37.50 hours per week: Mon 06:00–14:00; Tue 07:00–15:00; Wed 07:00–15:00; Fri 06:00–14:00; Sat 07:00–15:00
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