Guest Experience Manager — Lead Front Desk & Service

Company: Sandman Hotel Group
Apply for the Guest Experience Manager — Lead Front Desk & Service
Location: Newcastle upon Tyne
Job Description:

Sandman Hotel Group is seeking a Guest Service Manager for their Sandman Signature Newcastle Hotel. This full-time position involves leading a dedicated team, ensuring exceptional guest experiences, and managing daily operations. The role requires strong leadership, problem-solving abilities, and excellent communication skills.

Ideal candidates will have experience in hospitality, a customer-focused mindset, and the ability to handle challenging situations with grace. Benefits include a competitive salary, pension, and employee discounts. If you’re passionate about hospitality, apply today!

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Posted: May 24th, 2026