Partnerships Manager – Early Years

The Partnerships Manager is responsible for overseeing the learner journey, from onboarding to completion, ensuring high engagement and strong success rates. This role involves managing relationships with learners, trainers, and a range of local small and medium‑sized employers (SMEs).

Employer Engagement (Local SME Focus)

• Primary Contact & Meetings: Act as the main point of contact for a portfolio of local small and medium‑sized employers. Manage employer queries, attend partnership meetings, and ensure training activity aligns with each employer’s workforce goals.
• Promotion & Engagement: Maintain a strong local presence — both in the community and on social media — to promote apprenticeships and training opportunities to SMEs and potential learners.
• Local Partnerships: Develop and nurture long‑term relationships with local employers, working closely with the Head of Sales to identify opportunities that support local workforce development.
• Networking & Community Promotion: Represent the organisation at local business events, community forums, and networking groups. Collaborate with the marketing team to create promotional materials tailored to SMEs.
• Responsive Support: Attend regular check‑ins with employer partners, respond promptly to queries, and provide timely updates to ensure smooth delivery of training programmes.
• Issue Resolution: Address urgent learner or employer issues, supporting the resolution of concerns and managing complaints efficiently.
• Onboarding & Engagement: Oversee the onboarding of learners, liaise with enrolment teams, monitor engagement and progress.

This is a home‑based role, with travel required within the Hampshire region to visit employers. Around 30% of your week will be spent on the road, but as you’ll manage your own diary, you’ll have flexibility in how you plan your time. This will be discussed with you further in your interview.

Benefits

• 25 days holiday plus public and bank holidays
• Purchase scheme for up to 5 additional days annual leave
• Birthday and Christmas Eve off
• Flexible working
• Health Shield scheme
• Life insurance
• Enhanced maternity, paternity and adoption pay
• Sick pay
• Bereavement leave
• Employee Assistance Programme
• £1,000 Employee referral bonus scheme

About You

• Proven experience in apprenticeship management, employer engagement, or a related role within the training, education, or early years sector, ideally working with small and medium‑sized local employers.
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with local employers, apprentices, and internal teams.
• Ability to work independently and collaboratively, contributing to shared goals and the growth of local partnerships.
• Knowledge of apprenticeships, programme delivery, and the early years/education sector is highly desirable.
• A community‑focused approach, with the ability to understand the unique needs of SMEs and tailor support accordingly.

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