Eye Care Liaison Officer, Scarborough
£25,972 per year (£32,465 full time equivalent), 28 hours per week (worked over four days) at Scarborough Hospital with regular presence at Malton Hospital. Permanent Contract.
As an Eye Care Support Service officer, you will provide critical emotional support, information and guidance face-to-face within a hospital setting, remotely via digital platforms and in community locations, as required. You will help people affected by sight loss identify their needs, access information and make informed choices to maintain independence.
Admin tasks are a large part of the role; you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.
What we are looking for:
- Proven experience delivering information and advice services directly to the people you support, maintaining professional relationships.
- Excellent communication and relationship building skills with patients, clinicians and a range of cross‑sector partners.
- Ability to work in different hospital locations as required.
- Confidence to work independently, strong organisational skills and comfortable with IT systems.
- Impeccable record‑keeping skills.
- Completion of the RNIB & City University ‘Eye Clinic Support Studies’ qualification (essential for the role), and access to clinical supervision and peer support.
What We Offer:
RNIB offers a wide range of benefits including 27 days holiday per year (plus bank holidays), enhanced family‑friendly benefits, a contributory pension scheme with up to 11% employer contribution, and a rewards platform with discounts across over 800 retailers.
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