SaaS Customer Success & Support Specialist

Company: PassFort
Apply for the SaaS Customer Success & Support Specialist
Location: London
Job Description:

PassFort is seeking a Customer Support Specialist to deliver exceptional support while collaborating with Customer Success, Sales, Product, and Engineering teams. The role balances proactive initiatives and hands-on support, ensuring clients receive strategic guidance and timely assistance.

Ideal candidates will have over 2 years of experience, excellent English communication skills, and the ability to manage customer relationships effectively. This position supports growth and retention through effective customer engagement and continuous improvement efforts.

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Posted: May 24th, 2026