Company: Sky UK

Location: London

Job Description:

Lead the strategy, roadmap, and rollout of Adobe Customer Journey Analytics (CJA) as Sky’s core cross‑channel analytics platform.

Define and deliver the multi‑year vision, strategy and roadmap for Adobe CJA, establishing it as Sky’s core cross‑channel analytics platform.
Own and prioritise a value‑led product backlog, balancing legacy migration, platform optimisation and new insight capabilities.
Lead governance, demand intake and reporting standards to ensure consistent, trusted metrics and enterprise‑wide adoption.
Collaborate with Data Engineering, Martech, Technology and Privacy teams to deliver scalable, compliant analytics solutions.
Drive stakeholder alignment across Sky Data, DME, Value Streams and Operations to enable consistent journey measurement and reporting.
Track adoption, data quality and value realisation, continuously improving outcomes linked to customer insight and commercial impact.

Proven experience owning and scaling enterprise analytics products (ideally Adobe CJA, Adobe Analytics or AEP).
Strong product leadership capability with experience defining strategy, roadmaps and outcome‑based backlogs.
Deep understanding of omni‑channel data (behavioural, transactional, customer) and how it drives reporting and insight.
Track record of establishing governance, data standards and consistent measurement frameworks across teams.
Ability to influence senior stakeholders and translate complex analytics concepts into clear business value.
Experience leading cross‑functional collaboration across data, technology and business teams.

Experience migrating from legacy analytics to modern, cross‑channel platforms.
Knowledge of Adobe Experience Platform and downstream activation/personalisation use cases.
Familiarity with data governance, privacy and compliance considerations in analytics environments.
Experience building enablement frameworks (training, playbooks, adoption strategies).

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Posted: May 24th, 2026