Service Improvement Inspector
Contract type: Permanent
Rank: Inspector or Acting Inspector (for officers who have passed the relevant examination)
Location: GYE
About the Role
The Service Improvement Inspector’s work is overseen by the Service Improvement Superintendent and supported by the Service Improvement Manager and continuous improvement officers. The role focuses on researching, monitoring, reviewing and implementing improvements in response to areas for improvement identified by HMICFRS, and broader internal and external learning and evidence of ‘what works’. Service Improvement Inspectors lead the ‘Reality testing’ and ‘Readiness Assessment’ process to provide an authentic, objective picture of a particular area and make practical recommendations for improvement.
Responsibilities
- Produce high‑quality reports and papers using MS Office and present findings to the Service Improvement Board.
- Conduct reality testing and readiness assessments across the force estate, including regular travel.
- Provide impartial evidence‑based insights on crime/disorder, community safety and policing priorities.
- Improve understanding of HMICFRS’s purpose and plans and assist directorates with business responses.
- Support the Service Improvement Manager with horizon scanning, inspection planning and evidence‑gathering logistics.
- Collaborate with other organisations and academic bodies to capture evidence‑based practice and integrate it into service improvement activity.
Requirements
- Strong collaborative skills and ability to work closely with business areas.
- Excellent research, analytical, report writing and presentation skills.
- Good decision‑making skills and effective communication to different audiences.
- Ability to work at pace and adapt to changing priorities.
- Competent in Microsoft Office (Word, Excel and PowerPoint).
- Experience in providing specialist strategic advice.
Benefits
Generous pension scheme and subsidised national rail travel within a 70‑mile radius. Flexible working, hybrid work options and part‑time, job share arrangements are available.
Equality and Diversity
The City of London Police is committed to equality of opportunities and inclusivity. We welcome applications from all sections of the community, particularly from those with disabilities, long‑term conditions, Black, Asian and other minority ethnic backgrounds, female candidates and LGBTQIA+ individuals.
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