Job Title: Tenancy Review Consultant
Salary: Basic Salary £27,000+
OTE: £42,500-£57,500
Location: Vauxhall, Vox Studios
The Role
You’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes.
Your Responsibilities as a Renewals Negotiator
Your responsibilities as a Renewals Negotiator will include managing your own portfolio of tenancy renewals, producing renewal letters for landlords and tenants ahead of tenancy expiry dates and researching local market conditions to advise landlords on suitable renewal terms in line with the Renters Right Act. You’ll negotiate and agree terms between landlords and tenants, ensure all renewals activity is accurately recorded and compliant on internal systems, and process renewals through the online portal while issuing all relevant documentation such as a section 8. You’ll also manage compliance checks including EICR, EPC and Right to Rent requirements, execute tenancy agreements, and ensure all documentation is completed correctly. In addition, you’ll handle end-of-tenancy processes such as Section 21 notices and deposit returns, while identifying opportunities to retain tenants and promote additional services where appropriate.
Your Skills and Experience
- Experience in a renewals or residential lettings role
- Knowledge of the regulatory framework within the lettings sector
- Strong negotiation skill
- Excellent verbal and written communication skills
- High attention to detail and strong organisational skills
- Resilience and professionalism when handling challenging situations
- IT literacy and CRM experience
Why Join Us?
- Enhanced holiday allowance, including additional holiday schemes and birthday leave.
- Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
- Companywide performance-based incentives, including international trips.
- Wellbeing – As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
- Employee referrals scheme.
- Opportunities for professional development and career growth.
About Us
At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with.
We’re not just about where we’ve been, but where we’re headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.
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