Head of Events Operations
High End Event Caterer
Greater London client base
(Head Office / CPU in East London)
Salary: £53,000 – £57,000 – DoE
5 days over 7
Our client, a fast growing and highly regarded East London-based event catering company, is seeking to appoint a Head of Events Operations. Reporting to the Ops Director, this senior leadership role is responsible for overseeing the delivery of high profile events across a diverse portfolio of London venues and client sites, including corporate functions, weddings, and large scale events.
This is a pivotal position offering real influence over operational standards, team performance, and event execution. You will play a central role in driving consistency, refining processes, and ensuring exceptional service delivery across all events. A hands on role, you will take full ownership of event operations-from initial planning through to on site execution-while leading and developing a high performing team in a fast paced, multi site environment. Proven multi venue experience is essential; candidates from single site roles will not be considered.
Key Responsibilities
- Oversee the end to end delivery of events across multiple venues and client locations.
- Lead on day operations, ensuring seamless execution and high service standards.
- Manage, mentor, and develop Event Managers, Coordinators, and freelance teams.
- Plan & allocate resources, staffing, and logistics across a busy events schedule.
- Build strong relationships with clients, venues, and suppliers.
- Ensure compliance with health & safety, food safety, and licensing requirements.
- Drive operational improvements, processes, and consistency across all events.
- Collaborate closely with sales, kitchen, and logistics teams to support commercial performance.
About You
- Proven experience in a similar role within high end hospitality or events venue setting / caterer.
- Strong multi site event delivery experience (essential).
- Experienced leader with the ability to build and develop high performing teams.
- Highly organised with strong logistical and planning capability.
- Confident and professional in client facing environments.
- Calm, solutions focused, and effective under pressure.
- Commercially aware with budget management experience.
- Hands on approach with excellent attention to detail.
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