Senior Director of Quality

Company: North Bay Group Ltd
Apply for the Senior Director of Quality
Location: West Yorkshire
Job Description:

Area Director – West Yorkshire region covering Wakefield and Leeds North Bay Group is committed to delivering exceptional, person-centred care across our portfolio of care homes. Guided by our values of Compassion, Respect, Transparency, and Enabling others, we are seeking an experienced and driven Area Director to oversee a portfolio of care homes across the Group.

This is an exciting opportunity for an operational leader with strong multi-site management experience within the care sector who is passionate about supporting teams, driving quality, and delivering strong operational performance.

As Area Director, you will take regional management responsibility for a portfolio of care homes, supporting Home Managers to deliver safe, high-quality, person-centred care while achieving strong commercial and compliance outcomes. Acting as the key link between the homes and senior leadership team, you will provide hands-on operational support, performance oversight, and leadership across your region. Provide leadership and regional management support across a portfolio of care homes within your region Support and challenge Home Managers to achieve high standards of care, compliance, and performance Drive accountability and performance improvement across services Quality & Compliance Ensure homes achieve and maintain compliance with CQC and all relevant regulatory requirements Monitor audits, incidents, complaints, safeguarding, and quality indicators, ensuring timely action is taken Support Home Managers in preparing for inspections and embedding continuous improvement plans Support recruitment, retention, succession planning, and colleague engagement initiatives Ensure effective performance management processes are implemented consistently Identify leadership development opportunities across the region

Financial & Commercial Performance Monitor financial performance and support managers to effectively manage costs and resources Drive improvements in agency reduction, staffing efficiencies, and overall operational performance

Provide accurate operational reporting and updates to the Operations Director Proven experience in a Regional Manager, Area Manager, or multi-site operational role within the care home sector for older people in both nursing and residential care homes Strong knowledge of CQC standards, governance, and compliance requirements Experience supporting Home Managers to improve quality and operational performance Commercial awareness with experience managing budgets and occupancy performance Excellent leadership, coaching, and relationship management skills A genuine passion for delivering high-quality care and supporting teams to succeed

This is a fantastic opportunity to join a growing organisation where you can make a real impact across multiple services while helping shape and support high-performing care home teams.

North Bay Group is committed to diversity and inclusivity in the workplace….

Posted: May 24th, 2026