Floor Manager / Supervisor – Conference & Banqueting
London NW
⏰ Full Time – 45 hours per week
Temp to Perm (12 weeks)
We are currently recruiting for an experienced Floor Manager / Supervisor to join the Conference & Banqueting team at an award-winning Grade II* listed events venue in the heart of Central London.
This is a highly operational, floor-based role suited to someone with strong conference and banqueting experience who thrives in a fast-paced events environment. We are looking for a confident leader who can oversee the smooth delivery of events, manage teams effectively and act as the main point of contact for clients on the day.
About the Venue:
• 24 meeting rooms ranging from 6 to 90 guests
• Private dining for up to 40 covers
• Conferences, buffets and drinks receptions for up to 300 guests
• Hospitality, conference & banqueting team of 25–30 staff
Key Responsibilities:
• Lead and manage conference and banqueting operations on the day of events
• Act as the main client contact during events
• Coordinate with kitchen, events and operations teams to ensure seamless service delivery
• Supervise and motivate large teams of 10+ staff members
• Deliver exceptional guest experience across conferences, receptions and banquet dinners
• Ensure all events are executed to the highest standards
What We’re Looking For:
• Previous experience as a Floor Manager or Supervisor within Conference & Banqueting
• Strong operational background – this is NOT an event planning role
• Experience managing conferences/events with buffets and drinks receptions for 300 guests
• Experience running banquet dinners and supervising larger teams
• Excellent communication and leadership skills
• Professional, organised and hands-on approach
Shift Patterns:
• Opening Shift: 7am – 5pm
• Closing Shift: 11am – 8pm
• Event/Evening Shift: 3pm – Midnight/1am
Additional Information:
• Mainly Monday to Friday
• Saturdays required
• Sundays are very rare
• Overtime paid after 45 hours at flat rate
If you are passionate about hospitality, experienced in high-volume events and ready to join a prestigious London venue, we would love to hear from you.
…