Fund Operations Associate / Senior Associate
Funds | Investment Operations | Asset Servicing | Custody Operations
Manchester, UK (Hybrid – 4 days onsite)
Full-time | Competitive salary + package
BNY Pershing – Wealth Services Platform
About the Company
Join a leading global financial institution delivering world-class wealth and financial services solutions. Our platform combines advanced technology, digital tools, and integrated operations to empower teams to deliver exceptional client experiences at scale. With a culture focused on collaboration, continuous improvement, and career development, our organisation provides an ideal environment for rising professionals in financial services operations.
About the Role
An excellent opportunity has arisen within a leading global financial services organisation operating at the centre of the investment operations and asset servicing industry.
The role sits within BNY Pershing’s Funds and Custody Operations function, supporting wealth managers, financial advisers, broker-dealers, and institutional clients across EMEA. The team plays a critical role in ensuring the accurate processing, settlement, and servicing of investment products and client assets within a highly controlled and regulated environment.
We are open to speaking with both Associate and Senior Associate level candidates, and welcome applications from professionals with experience across Funds Operations, Custody, Transfer Agency, Platform Operations, Wealth Operations, or broader Investment Operations environments.
What You’ll Be Doing
This role covers a broad range of operational activity across investment funds and custody servicing, including:
- Processing fund transactions including subscriptions, redemptions, and switches
- Monitoring trade settlements and ensuring accurate execution across multiple markets
- Performing cash and stock reconciliations and investigating breaks or discrepancies
- Managing failed trades, exceptions, and operational issue resolution
- Supporting client onboarding, static data, and KYC-related processes
- Handling client, adviser, and internal stakeholder queries within SLA timeframes
- Liaising with custodians, transfer agents, fund managers, and internal teams
- Supporting corporate actions and wider asset servicing activity (Custody)
- Producing operational reporting, MI, KRIs, and control documentation
- Supporting audit requirements, regulatory controls, and CASS-related processes
- Contributing to process improvement, automation, and efficiency initiatives
Senior Associate Responsibilities
At Senior Associate level, you will also take on:
- Acting as an SME and escalation point within the team
- Reviewing work and supporting quality control across daily operations
- Supporting workflow allocation and operational prioritisation
- Assisting with governance reporting and control oversight
- Mentoring junior team members and supporting development
- Contributing to change, transformation, and process improvement initiatives
- Supporting offshore teams and cross-location coordination
What We’re Looking For
We are keen to speak with candidates who have:
- Experience in Investment Operations, Funds Operations, Custody, Transfer Agency, or Wealth / Platform Operations
- Strong understanding of investment products (Mutual Funds, ETFs, OEICs, Unit Trusts, etc.)
- Experience in reconciliations, settlements, or trade lifecycle processing
- Strong attention to detail and a control-focused mindset
- Ability to work in high-volume, deadline-driven environments
- Strong communication and stakeholder management skills
- Solid Excel skills (lookups, pivots, formulas, reporting)
- A problem-solving and process improvement mindset
Desirable Experience
- Custody Operations or Corporate Actions exposure
- NAV, pricing, or fund accounting experience
- CASS / client asset protection awareness
- Experience with platforms such as Bloomberg, SimCorp, or similar systems
- Background in regulated financial services environments
Typical Backgrounds
We are particularly interested in candidates with backgrounds across investment operations, asset servicing, custody, fund administration, transfer agency, platform operations, securities operations, or wealth management operations environments.
Suitable candidates may currently be working within areas such as:
- Funds Operations
- Custody Operations
- Transfer Agency
- Settlements & Trade Support
- Corporate Actions
- Reconciliations
- Asset Servicing
- Client Asset / CASS Operations
- Platform or Wealth Operations
- Investment Banking Operations / Middle Office
We are open to candidates from both operational processing and client servicing backgrounds, particularly those who have worked within regulated financial services environments managing high-volume transactions, reconciliations, controls, and stakeholder interaction.
Senior Associate level candidates will ideally have experience acting as an escalation point, supporting oversight responsibilities, mentoring junior team members, or contributing towards process improvement and operational efficiency initiatives.
About You
You’ll be detail-driven, operationally strong, and comfortable working in a fast-paced, regulated environment where accuracy, ownership, and client service are critical. You’ll enjoy problem-solving, working with multiple stakeholders, and being part of a structured, high-performing operations function.
Eligibility
❗Applicants must have full, unrestricted right to work in the UK. Sponsorship is not available now or in the future.
How to Apply
Click “Apply” via LinkedIn
Or contact directly: award@atriumglobal.com
Or message directly for a confidential discussion
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