Reception Host

Company: Patek Philippe
Apply for the Reception Host
Location: London
Job Description:

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. 

We are currently recruiting to fill the following part-time vacancy in our flagship store in

New Bond Street, London

 

Reception / Host

(Part-time, 3 days per week)

As a Reception Host you will work within our busy team and ensure that all guests receive a professional, refined and elegant experience. You will be responsible for the preparation and service of food and beverages. This role requires an enthusiastic, motivated and service driven professional, willing to create an outstanding experience to the customer.

Main Duties:

Greeting and welcoming clients, gracefully directing them to the appropriate area

Preparation and service of tea, coffee and cold refreshments

Assist the sales consultants during customer appointments

Ensure all requests are dealt with in a secure and timely fashion

Maintaining food and drink preparation areas

Maintaining sales and customer service client areas

Monitor and replenish stock

Undertake errands as required

Ensure the store is running efficiently and kept tidy at all times

What we are looking for: 

Recent experience in a similar customer service role

Attention to detail and the ability to work under pressure including managing multiple tasks

Excellent communication skills, both written and verbal

A proactive approach and ability to work well on your own initiative as well as part of a team

An enthusiastic and positive personality

Immaculate personal appearance

Experience in the Luxury Retail Industry or Luxury Hospitality Industry is desirable but not essential

 

Competitive salary + benefits

Please send your CV, covering letter and salary expectations

 

The company carries out DBS, reference and work permit checks during the pre-employment process

 

Due to the volume of applications received, only those selected for interviews will be contacted

 

Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Posted: May 25th, 2026