About Us:
Founded on the grounds of innovation – iXceed Solutions is an ISO certified, leader in Talent and Digital recruitment solutions, serving Fortune 100 companies globally.
About the Role
We are seeking an experienced Business Analyst with strong expertise in Personal Lines Claims Analytics & Operations to support claims transformation and operational improvement initiatives within the insurance domain.
The ideal candidate will have deep experience in P&C Commercial & Specialty Lines Claims, strong analytical capabilities, and the ability to collaborate with business and technology stakeholders to drive process optimization, reporting, and operational efficiency.
Business Analyst – Property & Casualty
London, UK (Hybrid – 2 Days/Week Onsite)
Hiring Type: Subcontract (Inside IR35)
Key Responsibilities
- Work closely with claims, operations, and business stakeholders to gather, analyze, and document business requirements.
- Support Personal Lines claims operations by identifying process improvements and operational efficiencies.
- Analyze claims and operational data from multiple sources to identify trends, risks, and actionable insights.
- Develop and maintain reports, dashboards, and visualizations using Power BI and other analytics tools.
- Collaborate with cross-functional teams to enhance claims handling processes and improve customer experience.
- Assist in implementing claims strategies aligned with business objectives and regulatory requirements.
- Support digital transformation and automation initiatives within claims operations.
- Participate in claims workflow optimization and continuous improvement programs.
- Liaise with insurers, brokers, legal teams, and internal stakeholders to resolve operational and claims-related challenges.
- Ensure compliance with company policies, governance standards, and regulatory requirements.
- Prepare business reports, presentations, and documentation for senior management and project stakeholders.
- Stay updated with insurance industry trends, claims processes, and emerging technologies.
Mandatory Skills
- Strong experience in P&C Commercial & Specialty Lines Claims
- Experience working as a Business Analyst within insurance or claims operations
- Strong understanding of Personal Lines Claims processes
- Hands-on experience with Power BI reporting and analytics
- Excellent data analysis and stakeholder management skills
- Strong communication and documentation capabilities
- Experience gathering and translating business requirements into functional solutions
Why Join?
- Opportunity to work on high-impact insurance transformation initiatives
- Collaborative hybrid working environment
- Exposure to claims analytics, operational strategy, and process modernization
- Strong stakeholder interaction and leadership visibility
- Opportunity to contribute to operational excellence within a leading insurance environment
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