Housing Support Officer (15-Month FTC)
Central London | £35,000 | 15-Month Contract
We’re currently recruiting for a Housing Support Officer to join a well-established organisation in Central London on a 15-month fixed-term contract.
This is a fantastic opportunity for someone who thrives in a fast-paced housing environment and is passionate about delivering excellent resident services while supporting operational efficiency.
The Role
You will play a key role in supporting the smooth running of multiple residential schemes, working closely with Housing and Scheme Managers to ensure high standards of service, compliance, and resident satisfaction.
Key Responsibilities
- Support resident applications, onboarding, and tenancy processes
- Provide administrative and operational support across housing services
- Assist with rent collection, invoicing, and financial processes
- Help manage voids, lettings, and tenancy agreements
- Ensure compliance with housing regulations, H&S, and data protection
- Coordinate meetings, prepare reports, and maintain accurate records
- Build strong relationships with residents, stakeholders, and external partners.pdf)
About You
We’re looking for someone who has:
- Experience in housing, property, or tenancy management
- Strong administrative and organisational skills
- Excellent communication and stakeholder management abilities
- Confidence handling sensitive or challenging situations
- A proactive and solutions-focused mindset
- Good IT and database skills.pdf) (
Why Apply?
- Join a supportive and collaborative team
- Gain experience across a varied housing operations function
- Make a real impact on residents’ wellbeing and experience
- Central London location with exposure to multiple housing schemes
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Equal Opportunities:
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