Mode Search are partnering with a luxury fashion business in their search for an Office Manager to oversee the day-to-day running of their London offices.
This is a highly operational and hands-on role responsible for ensuring the smooth and efficient management of two office spaces, supporting both corporate and creative teams within a fast-paced luxury environment.
The successful candidate will be highly organised, proactive, and detail-oriented, with strong experience across office operations, facilities management, supplier coordination, and workplace experience.
The Role
- Oversee the daily running of two London office locations
- Line manage Front of House and support overall workplace operations
- Manage relationships with landlords, building management, utilities, and office suppliers
- Maintain office policies, procedures, and health & safety standards including fire safety and security
- Oversee office budgets, supplier contracts, expenses, and purchasing processes
- Ensure all office, showroom, and kitchen spaces are maintained to exceptional standards
- Coordinate maintenance, repairs, servicing, and facilities compliance across the buildings
- Act as first point of contact for all facilities and operational queries
- Manage office access systems, keys, security procedures, and building communication
- Oversee sustainability and waste management initiatives across the office environment
- Support onboarding processes including office tours and workspace set-up for new starters
- Work closely with creative, studio, HR, and leadership teams to support day-to-day operational needs
- Assist with internal events and workplace experience initiatives as required
Requirements
- Previous experience in an Office Manager or Workplace Operations role, ideally within fashion, luxury, or creative environments
- Experience supervising or managing Front of House teams
- Strong organisational and multitasking skills with excellent attention to detail
- Confident managing suppliers, contractors, and building-related operations
- Excellent communication and stakeholder management skills
- Professional, approachable, and solutions-focused mindset
- Strong IT skills across Microsoft Office packages
- Ability to work effectively within a fast-paced environment and manage time-sensitive priorities
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