Operations Excellence Manager | Hybrid (London) | EV Charging | c.£70,000 + Bonus + Benefits
We are working exclusively with one of the UK’s leading public EV charging network operators. As the network scales, they need someone to own the operational and commercial layer that keeps it running efficiently. This is a hands-on, commercially minded role for someone who enjoys getting things done in a fast-moving infrastructure business.
The Role
Reporting directly to the Director of Operations, you will own contractor and supplier governance, operational reporting, procurement, and continuous improvement across a growing national charging network. You will work closely with technical, commercial, and leadership teams and will be a key part of a lean, high-performing operation where your impact is immediate.
This is not a purely strategic role. You will be expected to roll your sleeves up, move at pace, and bridge the gap between technical operations and commercial delivery in a business that is scaling quickly.
Key Responsibilities
- Own contractor and supplier governance including SLA management, performance reviews, procurement, and tendering
- Own and continuously improve KPI frameworks, dashboards, and BI reporting
- Deliver cost analysis, budgeting support, and identify efficiency opportunities
- Coordinate infrastructure projects across the national charging estate
- Drive continuous improvement across operational processes and governance frameworks
- Act as the central link between technical operations, commercial delivery, and senior leadership
What We Are Looking For
- Proven contractor and supplier management experience in an infrastructure, energy, utilities, mobility, or technical service environment
- Commercial mindset with budget ownership and cost control experience
- Strong BI and reporting capability, Power BI or Tableau preferred
- Hands-on, solutions-focused, and able to move at pace
- Based within commutable distance of London, 3 days per week in the city required
- Sustained tenure in previous roles
Desirable
- EV charging, energy, or clean technology experience
- Familiarity with CPO or EMSP environments
- Lean, Six Sigma, or project management credentials
Package
- c.£70,000 base salary
- Bonus scheme
- 25 days annual leave
- 5% pension contribution on total earnings
- Private Medical Insurance
- Salary sacrifice schemes
- Employee discounts
Please apply directly via LinkedIn. For any questions, contact george.taylor@everec.co.uk
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