PPM Shutdown Coordinator

Job Description We are looking for an organised and customer-focused individual who can manage multiple tasks, liaise confidently with internal teams, engineers, subcontractors and clients, and ensure service levels, reporting and compliance obligations are met. Key Responsibilities Coordinate reactive works, planned maintenance and shutdown activities, including liaison with clients, building officers and engineering teams Log, triage and manage reactive tasks, identifying appropriate solutions within contractual processes Raise and manage work orders in Tririga and purchase orders in Coupa, following approval processes Prepare and issue requests for quotations and coordinate subcontractor attendance on site Maintain PPM schedules, assign work orders and ensure completion in line with monthly deadlines Collect, review and upload compliance, test and completion documentation, including NICEIC-related records Carry out Goods Receipt Note (GRN) processes and track remedial works as required Prepare, download and circulate management reports, meeting minutes and relevant documentation Professional and Personal Competencies/Qualifications Previous experience in a customer service, contact centre or administrative role Call handling experience Proficiency in Microsoft Office applications Excellent communication skills, both written and verbal Proven ability to work within a team, supporting others to achieve shared goals Strong organisation and planning skills, with the ability to schedule and prioritise tasks Ability to understand and analyse statistical data The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….