Facilities Operations Assistant

Job Description We are looking for someone with strong customer service capability, practical maintenance skills and a flexible approach to varied operational tasks. You will combine confident communication with a proactive mindset, supporting both routine activities and reactive needs across events, building maintenance and day-to-day site operations. Key Responsibilities Support event and room setups, including AV coordination and furniture movement. Liaise with event organisers, vendors and internal stakeholders. Provide on-site support during events to resolve operational issues. Conduct post-event inspections and reinstate spaces to required standards. Deliver professional front-of-house support when required. Act as the first point of contact for staff, visitors and VIPs. Maintain high presentation standards across reception and throughout the site. Carry out minor repairs, including decoration, carpentry/joinery, ceiling tile replacement and basic lock changes. Undertake low-level electrical tasks. Conduct routine building inspections and report defects. Support contractors during planned works. Professional and Personal Competencies/Qualifications Essential: Strong customer service skills with a professional, approachable manner. Practical maintenance ability across basic repairs and low-level electrical work. Good communication and problem-solving skills, with confidence working independently or as part of a team. Physical fitness suitable for manual handling and furniture movement. Relevant certifications: SIA licence, ladder safety, manual handling and low-level electrical safety. Desirable: First aid training. Fire marshal training. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger  #aplacetobeyou #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….