Waldorf Astoria London – Admiralty Arch is seeking a Groups, Conference, and Events (GCE) Sales Manager, to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London u2013 Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants – Coreus by Clare Smyth and Cafu00e9 Boulud by Daniel Boulud – bringing together two of the worldu2019s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hiltonu2019s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the worldu2019s most sought-after destinations.
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2026**
_Proudly voted by our Team Members_
**A World of Rewards**
Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industryu2011leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 daysu2019 holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
**What will I be doing?**
As a Groups, Conference and Events (GCE) Sales Manager, you will, under the guidance and supervision of the Director of Groups & Events, be responsible for managing and converting group and event sales opportunities. This role focuses on driving sales efforts, maximizing revenue, and ensuring the delivery of exceptional client to sustain revenue growth and longu2011term client relationships.
In this senior commercial role, you will engage closely with clients and guests to understand their needs, curate tailored solutions, and position the hotel as the preferred destination for meetings and events. Your responsibilities will include performing the following to the highest professional standards:
Maximise all Groups, Conference, and Events revenue opportunities through strategic prospecting, negotiation, and conversion.
Optimize revenue through upselling, negotiation, and strategic utilization of function spaces.
Review business plans regularly, identifying gaps and implementing with the Director of Groups Conference & Events and the Revenue Manager, proactive strategies to optimise capacity, inventory and achieve revenue targets.
Collaborate with the Groups & Events department as well as support team development. Collaborate with all departments of the Hotel and maintain clear communication. Act as a key link between clients and internal teams to ensure alignment on objectives and seamless handover to operations.
Maintain high service standards, policies, and procedures while contributing to the overall success of the Groups & Events team.
**What are we looking for?**
A Groups, Conference and Events Sales Manager within Hilton brands is commercially astute, relationshipu2011focused, and guestu2011centric, working in close collaboration with internal teams to deliver exceptional outcomes. To succeed in this role, you will demonstrate:
Proven managerial or supervisory experience within Reservations and/or Groups, Conference and Events Sales in the luxury hotel or leisure sector
Strong leadership capability, with the ability to motivate, guide, and elevate team performance beyond established targets
Advanced analytical skills, enabling interpretation of commercial indicators, pace, conversion, and competitive trends
Exceptional selling expertise, with a passion for coaching and refining consultative sales techniques
Highly developed organisational and planning skills, balancing strategic focus with operational precision
A strong sense of accountability, resilience, and resultsu2011driven mindset
Ability to perform with composure and clarity in a fastu2011paced, highu2011pressure environment
Flexibility to adapt to evolving business demands and market conditions
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of hotel Property Management and Sales systems
Previous experience in the same or a comparable GCE Sales leadership role
**EVERY JOB MAKES THE STAY**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Sales_
**Title:** _Groups, Conference, and Events Sales Manager_
**Location:** _null_
**Requisition ID:** _HOT0CJUV_
**EOE/AA/Disabled/Veterans**…