We are looking to recruit a Data Officer to join a busy operational team supporting 80 staff, the majority of whom are caseworkers. This is a role with genuine progression, starting in a hands‑on reporting and data quality capacity today, with a clear roadmap toward a modern data stack (SQL, Power BI, Azure Data Lake, Power Automate and Copilot).
The role
- You’ll be the go‑to person for reporting and data integrity across a large and complex case management system (100+ tables, 7GB of data)
- Building, maintaining and improving reports – moving the team away from Excel generated outputs toward more flexible, insight-driven reporting
- Working extensively in Excel (VLOOKUPs, IF statements, reconciliation, QA)
- Testing how data flows through the system, tracing cause and effect, identifying where data breaks down and documenting findings
- Supporting communications teams with open-source information outputs
- Producing clear documentation to support governance and continuity
The potential future of this role
- The organisation is investing in its data capability, and this role will grow with it
- Power BI dashboard development and trend analysis
- SQL, raw CSV and Azure Data Lake work
- Automation through Power Automate, low-code tools and Copilot
- Strong Analytical skills: a strong ability to interpret complex datasets and turn them into actional insights
- Strong MS Office skills, specifically Excel
- Strong knowledge of SQL query language and SQL data structures
- Confident with BI tools such as PowerBI, SSRS or similar tools
- An ability to think logically and to demonstrate good problem‑solving skills.
- A good understanding of information security and Cyber awareness
- Experience using Power Automate or other low-code tools
- Familiarity with Automation and AI principles
- Experience using Microsoft CoPilot
- Experience working with case management systems
Renumeration
Holiday: 32 days + bank holidays
Location: Bridgend — 1–2 days in office, otherwise fully flexible
Health cash plan
This will suit someone who values stability, balance and meaningful work, perhaps stepping out of a fast‑paced private sector role, or an analyst ready to take on more ownership in a supportive environment. The total package (pension, leave, flex) is genuinely strong, and you’ll have a clear runway to develop modern data skills on the job.
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