VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service.
Role Overview
As the Senior People Administrator, you will play a key role in delivering a seamless employee experience across the full lifecycle. From welcoming new starters to supporting day‑to‑day people processes, you will help ensure everything runs smoothly, accurately and with care. You will be the first point of contact for people‑administration queries, acting as a trusted and reliable support for colleagues across the business. This is a hybrid role with approximately two days per week working from our Cheltenham or Shipton‑under‑Wychwood offices. Applicants must be based in the UK and have the legal right to work.
What We’re Looking For
- Previous HR/People administration experience (ideally 3+ years) in a fast‑paced environment.
- Strong understanding of the employee lifecycle and core people processes.
- Experience acting as a first point of contact for employee queries.
- Excellent organisational skills with the ability to manage multiple priorities.
- High attention to detail and commitment to data accuracy.
- Confident written and verbal communication skills.
- Comfortable handling confidential and sensitive information.
- A proactive, positive team player who enjoys supporting others.
- Nice to have: experience with Google Workspace and HR systems (HiBob is advantageous).
What You’ll Do
- Support the full employee lifecycle, from onboarding through to off‑boarding.
- Prepare and issue contracts, offer letters and people documentation.
- Maintain accurate employee records in HiBob and Google Drive.
- Manage the people inbox and respond to queries in a timely, supportive manner.
- Coordinate onboarding processes, employment checks and induction sessions.
- Support probation reviews, employee changes and payroll collaboration.Assist with L&D administration, including coordinating training and tracking records.
- Help coordinate wellbeing initiatives, recognition programmes and employee communications.
- Support leaver administration, including exit processes and system updates.
- Ensure people processes remain compliant, organised and efficient.
- Provide flexible administrative support across wider people projects as required.
Salary
Salary range: £30,000 – £32,000 per year.
Benefits
- 25 days holiday + bank holidays (increases with years of service).
- Option to buy or sell 5 days holiday each year.
- Sick pay – 8 weeks full pay, 4 weeks half pay.
- Life assurance – 4 times basic pay.
- Private medical insurance.
- Employee assistance programme (EAP).
- Cycle2Work scheme.
- Electric car green salary sacrifice scheme.
- Enhanced maternity & paternity package.
- Child care scheme.
- Training and development opportunities.
- Company‑organised events.
- Pension (Royal London Group) 5% employer contribution matched.
- Apple MacBook, wireless Magic Mouse and keyboard, monitor and headphones.
Diversity and Inclusion
VoCoVo is an inclusive employer. We welcome applications from individuals of all backgrounds and experiences. We are committed to ensuring an inclusive recruitment process and are happy to provide reasonable adjustments at any stage.
Company Values
- VALUED – Colleagues, customers and stakeholders are valued, treated with respect, empathy, and operating with honesty and integrity.
- ONE TEAM – Collaboration for VoCoVo’s happiness and success.
- INNOVATION – Our products constantly evolve to tackle the pain points of retailers worldwide.
- CUSTOMER FOCUSED – Every interaction is frictionless; our customers love VoCoVo at every level.
- EMPOWERED – Our people are empowered to do the right thing and make decisions without excessive red tape.
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